搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox 14.0.1 for OSX loads but will not go to any website

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 user633449

more options

Firefox opens, but then will not load any website. Can search on Google and can click on a web address, which shows up in the address bar, but no address will open.

Firefox opens, but then will not load any website. Can search on Google and can click on a web address, which shows up in the address bar, but no address will open.

所有回复 (1)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!