搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I upgraded my Firefox today(feb 29) at lunch and now firefox won't even launch!!?? help please!

  • 9 个回答
  • 7 人有此问题
  • 12 次查看
  • 最后回复者为 masja_17

more options

I have a huawei ideos s7 and installed Firefox in December. Upgraded Firefox in January(I think) and it worked fine! Today I upgraded it again and now Firefox launches but immediately closes down.

I have a huawei ideos s7 and installed Firefox in December. Upgraded Firefox in January(I think) and it worked fine! Today I upgraded it again and now Firefox launches but immediately closes down.

由masja_17于修改

被采纳的解决方案

Hi again,

Ok, this is a bug in our application, a startup crash on your device, here is a link to the report https://bugzilla.mozilla.org/show_bug.cgi?id=699301

My apologies again for the runaround. Here is the big list of all of the older builds, so you can hopefully get it working again with an old build until we have the bug fixed: http://ftp.mozilla.org/pub/mozilla.org/mobile/releases/

-Michelle

定位到答案原位置 👍 1

所有回复 (9)

more options

Hi,

I'm sorry you are having this problem with Firefox mobile. Are you running any other applications when you launch Firefox? Also, are you launching it from the All Applications, or from a link in your email or twitter?

You might try launching from All Apps if you haven't already done so. If all else fails, you could try to uninstall and then reinstall, but you will lose your addons and sync setup if you do that. Let me know a bit more info and I'll try to help or find someone else who can.

Thanks, Michelle

more options

I usually launches it from the shortcut. I also tried to launch it directly from All Apps, same result. uninstalled it and installed it again. Same result!!! I'm going to uninstall and turn off my tablet and then install it again to see if it helps. I did that once but are trying it again but uninstalling it from Programs.

I really would like to get the earlier not updated version which worked fine!

I'm also thinking of trying the Aurora version...

Birgit

more options

hi Masja_17

I would recommend going to Aurora rather than going back to an older version for security reasons. The Aurora version also has many performance improvements , but it is still in testing and doesnt have support for copypaste and all of the add-ons yet. I use Aurora every day and I really like the speed and simplified UI

Note that you'll need to enable installation of nonmarket app in android and update Aurora manually (there is an update almost every day for aurora since development is working hard on it)

https://wiki.mozilla.org/Mobile/Platforms/Android#Download_Aurora

more options

Downloaded Aurora, installed it. Same shit happens!!! firefox seems to start then closes down immediately. Aaaah!!

Sync works?!!

Even tried the 10.0.1 and it doesn't work either??? Uninstall google maps?

?

Update Android??

由masja_17于修改

more options

I run Android 2.1-update 1

Maybe that is the problem?

more options

Can someone help me?

由masja_17于修改

more options

Hi,

I'm going to see if I can get someone to test the latest release on a huawei ideos s7 running android 2.1 update 1 to see if we can reproduce this issue. Thanks for your patience.

-Michelle

more options

选择的解决方案

Hi again,

Ok, this is a bug in our application, a startup crash on your device, here is a link to the report https://bugzilla.mozilla.org/show_bug.cgi?id=699301

My apologies again for the runaround. Here is the big list of all of the older builds, so you can hopefully get it working again with an old build until we have the bug fixed: http://ftp.mozilla.org/pub/mozilla.org/mobile/releases/

-Michelle

more options

Thank you! I downloaded a beta from December 13th and now I'm back in business!

Yay!

Birgit