搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When trying to download FF9 to system 7 step 1 completes but the set up screen in step 2 never happens. What's wrong?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 bsnort

more options

The pop up windows appear in step 1 and when the run button is pushed they go through on download and expand the files. But the start up screen never appears so I can not complete step2. Running system 7.

The pop up windows appear in step 1 and when the run button is pushed they go through on download and expand the files. But the start up screen never appears so I can not complete step2. Running system 7.

所有回复 (2)

more options

Make sure that Firefox gets installed properly.

Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.


more options

That would be great advice if I was on my Mac but I'm having the problem with Windows system 7. Windows doesn't use DMG files it uses exe files and the install files seem to work OK until it gets to the point where it should open a "Setup" window and it never opens it so "Step 2" in the procedure can not be completed.