Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

more options

Immediate crash. As up to date as of last week. Malwarebytes says clean. Just updated Thunderbird. Win 7 64 bit. SSD 6 months old.

Immediate crash. As up to date as of last week. Malwarebytes says clean. Just updated Thunderbird. Win 7 64 bit. SSD 6 months old.

被采纳的解决方案

Crashreport:-https://crash-stats.mozilla.com/report/index/1fbdef71-725f-40b8-869a-f10402111123
Related bug:- https://bugzilla.mozilla.org/show_bug.cgi?id=560813 https://bugzilla.mozilla.org/show_bug.cgi?id=549451
Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Crashreport:-https://crash-stats.mozilla.com/report/index/1fbdef71-725f-40b8-869a-f10402111123
Related bug:- https://bugzilla.mozilla.org/show_bug.cgi?id=560813 https://bugzilla.mozilla.org/show_bug.cgi?id=549451
Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

more options

Actually I rebooted and things started working. One major culprit might be that MyHeritage.com updatedthe program Family Tree Builder and changed my home page. I caught a glimpse of a checkbox, just after I clicked ok to update, that I should have unchecked. Thanks for the help, I'm glad I didn't have to mess around with profile files.