搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't download updates

  • 1 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 cor-el

more options

When downloading firefox ti says that after it downloads it will ask me to drag the firefox icon into my applications folder. It doesn't ask me to, doesn't show an icon to drag and I don't know where my folder is! Help!

When downloading firefox ti says that after it downloads it will ask me to drag the firefox icon into my applications folder. It doesn't ask me to, doesn't show an icon to drag and I don't know where my folder is! Help!

所有回复 (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.


Make sure that Firefox gets installed properly.
Open the DMG file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.