搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox crashes

  • 3 个回答
  • 1 人有此问题
  • 17 次查看
  • 最后回复者为 tokjdm

more options

WinXP SP3 Normally installed FF8 upon request for upgrade from FF Unable to restart FF8 even in safe mode. In safe mode the screen asking for disabling of add-on, etc. appears half a second before the crash reporter screen appears In normal mode, the session manager screen appears half a second before the crash reporter screen appears

WinXP SP3 Normally installed FF8 upon request for upgrade from FF Unable to restart FF8 even in safe mode. In safe mode the screen asking for disabling of add-on, etc. appears half a second before the crash reporter screen appears In normal mode, the session manager screen appears half a second before the crash reporter screen appears

被采纳的解决方案

Problem was Roboform (as suggested in another post). Upgraded to 7.6.2. Problem solved.

定位到答案原位置 👍 0

所有回复 (3)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See:

more options

Created a new profile with nothing in it. Same problem

more options

选择的解决方案

Problem was Roboform (as suggested in another post). Upgraded to 7.6.2. Problem solved.