Hi fromclee-

Sometimes, the video or audio content in a web page cannot be properly downloaded and displayed in Firefox. A required plugin may be missing, outdated, blocked, in conflict with another plugin or extension, or the content may be blocked for some reason. This article will help you solve these problems.

Fix common audio and video issues

I hope that helps!

Try to update the Flash plugin to the latest version.

• https://support.mozilla.com/kb/Managing+the+Flash+plugin
• http://kb.mozillazine.org/Flash
• http://www.adobe.com/software/flash/about/