搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Download of xml file is incomplete

  • 3 个回答
  • 5 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

We have a system which serves xml files (datafeeds of products). Some customers have reported problems with downloading feeds. Further analysis showed that they were getting incomplete downloads. This problem could be circumvented by downloading in another browser. I have not been able to reproduce this problem in Opera 11.5, FF4, FF6 under Ubuntu nor in FF3.6, FF4, FF5, FF6 in windows.

I have seen the problem occur and it is reproducible on systems where it fails. Unfortunately I do not have ready access to these systems nor am I allowed to go bugging customers directly. I do have access to a system of an account manager who has the same problem. I am including debug information from her machine. Note the debug information is in dutch (where language is applicable)

We have a system which serves xml files (datafeeds of products). Some customers have reported problems with downloading feeds. Further analysis showed that they were getting incomplete downloads. This problem could be circumvented by downloading in another browser. I have not been able to reproduce this problem in Opera 11.5, FF4, FF6 under Ubuntu nor in FF3.6, FF4, FF5, FF6 in windows. I have seen the problem occur and it is reproducible on systems where it fails. Unfortunately I do not have ready access to these systems nor am I allowed to go bugging customers directly. I do have access to a system of an account manager who has the same problem. I am including debug information from her machine. Note the debug information is in dutch (where language is applicable)

所有回复 (3)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

More:

more options

Thanks for the answer. I believe I did try that. Probably should've mentioned it.

more options

Files are only incomplete if there are server problems with sending the file or the connection gets interrupted otherwise by security software or proxies that cause delays.
Firefox normally won't abort a file request (GET) from a server.