搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Rapport is not visible in firefox 5, how do I resolve this?

  • 2 个回答
  • 219 人有此问题
  • 3 次查看
  • 最后回复者为 Neil Jenkins

more options

I change to firefox 5 this morning, it made me aware that google toolbar was not compatible but did not mention Trusteer Rapport. It was not working so I 'repaired' it, although it seems to be working it put up an error message about a mail package and asked me to connect to google or any website. The error then disappeared, and rapport said it was ok, but the green rapport icon that was visible to the right of the address bar in 3.6. is missing, where is it now incorporated?

I change to firefox 5 this morning, it made me aware that google toolbar was not compatible but did not mention Trusteer Rapport. It was not working so I 'repaired' it, although it seems to be working it put up an error message about a mail package and asked me to connect to google or any website. The error then disappeared, and rapport said it was ok, but the green rapport icon that was visible to the right of the address bar in 3.6. is missing, where is it now incorporated?

被采纳的解决方案

Trusteer now have support for Firefox 5, you just need to download and re-install from: http://www.trusteer.com/support/faq/supported-platforms

定位到答案原位置 👍 15

所有回复 (2)

more options

选择的解决方案

Trusteer now have support for Firefox 5, you just need to download and re-install from: http://www.trusteer.com/support/faq/supported-platforms

more options

Thanks Michelle, just completed it and its now visible