搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

When I type or paste a url in the address bar, or select a url from the address bar dropdow, the 'enter' key does nothing. I must press the green arrow to load the url?

  • 3 个回答
  • 5 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

Anytime it manually enter a url, past a url, or select a url from the address bar, the system requires I click the green arrow to go to the url. The enter key doe nothing. Am I the only one with this problem?

Anytime it manually enter a url, past a url, or select a url from the address bar, the system requires I click the green arrow to go to the url. The enter key doe nothing. Am I the only one with this problem?

被采纳的解决方案

This issue can be caused by an extension (possibly AVG Safe Search) that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

定位到答案原位置 👍 1

所有回复 (3)

more options

选择的解决方案

This issue can be caused by an extension (possibly AVG Safe Search) that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

more options

It was the AVG Smart Search. Thanks for your assistance!