Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashed, now when I try to open it get Mozilla Crash Reporter

  • 8 个回答
  • 22 人有此问题
  • 10 次查看
  • 最后回复者为 Nacnud42

more options

Firefox crashed unexpectedly. Now when I try to open it all I get is Crash Reporter box so dont have location bar to get crash ID

Firefox crashed unexpectedly. Now when I try to open it all I get is Crash Reporter box so dont have location bar to get crash ID

所有回复 (8)

more options
more options

This does not solve it! Just get sent round in circles as I have no bar in which to enter anything just the 'Crash Reporter' box when I try to open Firefox.

more options

Were you able to open Firefox in the Firefox SafeMode or not?

http://support.mozilla.com/en-US/kb/Safe+Mode

more options

No. I only have the Crash Reporter diologue box. No Firefox page on which to enter anything.

more options

Try a clean (re)install:

  • Download a fresh Firefox copy and save the file to the desktop.
  • http://www.mozilla.com/firefox/all.html
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.

Your current bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

See also:

more options

All sorted thak you! After backing up, reinstalled Firefox. Working fine. Thanks very much.

more options

Please mark this thread as Solved.

more options

Solved Thank you