Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

downloading the newest version for Mac

  • 1 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

das045
das045
more options

I have a MacBook Pro and am running version 10.6.6. I have been using Firefox on my computer for couple of years and have downloaded upgrades with no problems. Today I downloaded an update and tried moving it to my application folder like the instructions direct. I get a dialogue box that pops up telling me: "An older version named "Firefox"already exists in this location. Do you want to replace it with the newer one you're moving?" I then click replace because the only other option is stop. Then another dialogue box pops up: "The operation can't be completed because the item "libsmime3.dylib" is in use" I don't know what this means and now I can't use Firefox and it won't allow me to download the newest version. Can anyone help?

I have a MacBook Pro and am running version 10.6.6. I have been using Firefox on my computer for couple of years and have downloaded upgrades with no problems. Today I downloaded an update and tried moving it to my application folder like the instructions direct. I get a dialogue box that pops up telling me: "An older version named "Firefox"already exists in this location. Do you want to replace it with the newer one you're moving?" I then click replace because the only other option is stop. Then another dialogue box pops up: "The operation can't be completed because the item "libsmime3.dylib" is in use" I don't know what this means and now I can't use Firefox and it won't allow me to download the newest version. Can anyone help?

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.