搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Everytime we try to download Mozilla Browser to our computer, it stops at the point of the Set uP Wizard. Can you tell me what could possibly be causing this? Could it be the Internet Explorer Browser? Please advise...

  • 2 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

We get through the 1st (2) stages and then we do not see a Set Up Wizard. We need the set up wizard to completely install the Mozilla Browser.

We get through the 1st (2) stages and then we do not see a Set Up Wizard. We need the set up wizard to completely install the Mozilla Browser.

所有回复 (2)

more options

I am glad that I am not the only one trying to solve this problem.

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable your anti-virus software temporarily to see if that makes installing work.
Do not forget to re-enable the scanning in your anti-virus software after you are finished with installing.