foxfire won't open I tried to find the issue in norton, but the directions don't apply to my norton it won't open at all

I added this but nobody has seen
i has nothing to do with norton. 
Nothing external it was an issue with foxfire. The browser was the problem. It wouldn't open.
this browser used to be great. Not so great anymore. I don't know why. Slow. The addons don't add much.
But everything I troubleshooted, it ended up not being it at all.

It has to be something to do with norton firewall. however, I read the troubleshooting directions and I don't see what they say when I open norton. Please. please can someone help? I am so tired of this browser being nothing but a problem. I downloaded a new one and it still won' open. it is the security and I open it but what I am supposed to find to delete isn't in that format. I added this but nobody has seen i has nothing to do with norton. Nothing external it was an issue with foxfire. The browser was the problem. It wouldn't open. this browser used to be great. Not so great anymore. I don't know why. Slow. The addons don't add much. But everything I troubleshooted, it ended up not being it at all.