Update 3.6.12 won't install
Having downloaded Version 3.6.12 with no problems, I can't get it to install, receiving the following error message: Software could not be installed.Please make sure there are no other copies of Firefox running on your computer and then restart Firefox to try again . Needless to say, only one copy was running and the process goes on forever....
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Try killing the plugin container in Windows task window. It worked for me.
No problem with procedure, but didn't solve the problem. Any other ideas ? Thanks.
Run the Firefox program once as Administrator (right-click: Run as Administrator).
If that doesn't help then do a clean reinstall.
Download a fresh copy of Firefox (http://www.mozilla.com/firefox/all.html) and do a reinstall of Firefox on top of the current version.
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
See also:
- http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Hi,
I also had this problem on Win7. Right click->Run as Administrator reolved it.
Thanks