Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox frequently freezes. I can't click on anything (tabs, menu buttons, bookmarks, etc.) The only button that works is the upper right close button which when clicked will ask me if I want to "save & quit." Then I have to restart. Help fixing this?

  • 2 个回答
  • 208 人有此问题
  • 51 次查看
  • 最后回复者为 Hasit_P_Bhatt

Frequently when I use Firefox it will all of a sudden freeze. It no longer will accept any user input from the keyboard or mouse. I cannot click on any of the open tabbed pages I have or on my bookmarks or any of the menu buttons. Nothing works. When it happens if it is loading a page it will just freeze in the middle of loading it. I've tried to see if the freezes are caused when it loads certain types of content (java, flash, etc...) but there seems to be no rhyme or reason as to when it happens or with what types of pages. I cannot find a pattern. The ONLY button that works is the close button in the upper right hand corner (X). I can click on that and then Firefox will prompt me with it's regular message asking me if I want to save and quit, quit, or cancel. I'll hit save and quit and then reopen Firefox. It opens my tabs and if I was in the middle of a post it generally will still remember the text I've typed (except Facebook!).

It's beginning to drive me nuts and I'm really hoping to find a fix to this.

Frequently when I use Firefox it will all of a sudden freeze. It no longer will accept any user input from the keyboard or mouse. I cannot click on any of the open tabbed pages I have or on my bookmarks or any of the menu buttons. Nothing works. When it happens if it is loading a page it will just freeze in the middle of loading it. I've tried to see if the freezes are caused when it loads certain types of content (java, flash, etc...) but there seems to be no rhyme or reason as to when it happens or with what types of pages. I cannot find a pattern. The ONLY button that works is the close button in the upper right hand corner (X). I can click on that and then Firefox will prompt me with it's regular message asking me if I want to save and quit, quit, or cancel. I'll hit save and quit and then reopen Firefox. It opens my tabs and if I was in the middle of a post it generally will still remember the text I've typed (except Facebook!). It's beginning to drive me nuts and I'm really hoping to find a fix to this.

所有回复 (2)

You will also notice that your shift key will be emulated. Meaning that keys you will try to press will press but they will act like you are pressing the shift key when you are doing them.

Try this, minimize the firefox window by pressing the tab on your taskbar. After doing that maximize it again. You will magically be able to click any link on your page. When you navigate to a new page however, the entire situation will start all over. My only remedy is rebooting and hoping it doesn't happen again soon.

It happens if you have many heavy add-ons installed in your Firefox. But if this happen, try to click + button to create a new tab and after opening it, you will be able 2 do ur work............. otherwise u have 2 restart it. I would suggest that plz. disable (not uninstall) the add-ons which you don't want to use at that time, so you won't suffer by this problem....... For more information Contact : hasit.p.bhatt@gmail.com