搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I installed Firefox Sync extention for my pc, after few days ago it doesn't work?

  • 6 个回答
  • 4 人有此问题
  • 8 次查看
  • 最后回复者为 Morbus

more options

i installed Firefox Sync extension/ Plug-in for my PC installed Firefox. After few day ago i formatted my PC for virus inflection. After formatted my PC i installed again Firefox and Firefox extension/Plug-in. but when i try to sync my pc bookmarks etc using Firefox sync, it says your user-name or password incorrect. so i request new password but i didn't receive any type of email for my in box. Why is that? Someone hack my Firefox Sync Account? if its how do i again get it?

This happened

Not sure how often

== Againg i reinstalled Firefox 3.6.3

i installed Firefox Sync extension/ Plug-in for my PC installed Firefox. After few day ago i formatted my PC for virus inflection. After formatted my PC i installed again Firefox and Firefox extension/Plug-in. but when i try to sync my pc bookmarks etc using Firefox sync, it says your user-name or password incorrect. so i request new password but i didn't receive any type of email for my in box. Why is that? Someone hack my Firefox Sync Account? if its how do i again get it? == This happened == Not sure how often == Againg i reinstalled Firefox 3.6.3

所有回复 (6)

more options

Hello Udagama.

Maybe you inserted your email wrong. People sometimes make a mistake when inserting their email, and that's very problematic, as you can imagine.

Also, for future reference, online sync software isn't, at all, the best way to backup your information when you reformat your hard drive. Read this:

http://support.mozilla.com/en-US/kb/Backing+up+your+information

Also, go here for a support article on Firefox Sync:

https://support.mozilla.com/en-US/kb/Firefox+Sync+is+not+working

Also:

https://support.mozilla.com/en-US/kb/What+is+Firefox+Sync

more options

No i duble check my email address and password. I think there's a security issue in " Firefox Sync", they never confirm new users email address. Its very dangerous problem.

more options

Or maybe it's just that your email service provider is filtering the emails sent by Firefox Sync and you can find them in the spam folder or something of the sort?

more options

I search my every email accounts , every folders. There's now Mozilla weavs/ Firefox Sync emails.

more options

I'm sorry, but I can't help you further on this issue. Continue looking for help, specially with people who are developing Firefox Sync.

more options

i have the same prolem i downloaded firefox sync and it does not say to make account