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How can I get Thunderbird to find my twc.com account?

  • 2 个回答
  • 0 人有此问题
  • 最后回复者为 DRWin

Help, please! I have a twc.com account operating with Outlook 2007 on an old Dell Win7 laptop. It works great but too many websites refuse to recognize the Win7 machine, so I had to "upgrade". I just got a new Dell Win11 laptop and installed Spectrum email to access twc.com. So far, so good. But I need to access the hundreds of email files and folders from the old Outlook-based twc.com account. Can't export them to Spectrum.net as .pst because only Outlook recognizes that file extension. I do not want Office 365, so I tried installing Office 2024. But it's bundled with Office 365. I even installed an old version of Office 2010. When I tried to set up email with twc.com, I got a popup telling me that I had to get Office 365 to do this. Diabolical.

Enter Thunderbird. I downloaded and installed Tbird. I then attemped to use Tbird to be the client for twc.com. I've tried for several days with no success. First I had Tbird search for my twc.com account. Tbird said:

IMAP Incoming: IMAP, SSL/TLS mobile.charter.net Outgoing: SMTP, SSL/TLS mobile.charter.net Username: [edited]@twc.com

Results were quite different from what Spectrum had told me by phone (see below) but I tried this anyway. Got an error message: "Cannot find the server." etc.

So I tried manual setup using the information provided by Spectrum, as follows:

[edited]@twc.com incoming mail.twc,com outgoingmail.twc,com incoming port 995 outgoing port 587 security type TLS

Got the same error message: "Cannot find the server." etc. I then tried half a dozen different changes: change the security type, etc. Nothing worked.

I really need to succeed with this so that I can access all my email files and folders on one computer (the Win11 model). Any suggestions will be much appreciated.

Help, please! I have a twc.com account operating with Outlook 2007 on an old Dell Win7 laptop. It works great but too many websites refuse to recognize the Win7 machine, so I had to "upgrade". I just got a new Dell Win11 laptop and installed Spectrum email to access twc.com. So far, so good. But I need to access the hundreds of email files and folders from the old Outlook-based twc.com account. Can't export them to Spectrum.net as .pst because only Outlook recognizes that file extension. I do not want Office 365, so I tried installing Office 2024. But it's bundled with Office 365. I even installed an old version of Office 2010. When I tried to set up email with twc.com, I got a popup telling me that I had to get Office 365 to do this. Diabolical. Enter Thunderbird. I downloaded and installed Tbird. I then attemped to use Tbird to be the client for twc.com. I've tried for several days with no success. First I had Tbird search for my twc.com account. Tbird said: IMAP Incoming: IMAP, SSL/TLS mobile.charter.net Outgoing: SMTP, SSL/TLS mobile.charter.net Username: [edited]@twc.com Results were quite different from what Spectrum had told me by phone (see below) but I tried this anyway. Got an error message: "Cannot find the server." etc. So I tried manual setup using the information provided by Spectrum, as follows: [edited]@twc.com incoming mail.twc,com outgoingmail.twc,com incoming port 995 outgoing port 587 security type TLS Got the same error message: "Cannot find the server." etc. I then tried half a dozen different changes: change the security type, etc. Nothing worked. I really need to succeed with this so that I can access all my email files and folders on one computer (the Win11 model). Any suggestions will be much appreciated.

由christ1于修改

所有回复 (2)

incoming mail.twc,com outgoingmail.twc,com

There needs to be a dot in between twc and com, not a comma.

Thanks for spotting the typo. Unfortunately, after correcting the typo (using search & replace to make sure I got them all) i still get the same error message. "Thunderbird failed to find the settings for your email account." Oddly, I tried the same settings with Office 2010 (including the typo, as far as I can determine) and was able to connect with the old Office 2007 on my Win7 machine on the first try. But for various reasons I prefer to stick to the Spectrum email.

由DRWin于修改

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