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Want to gain access to my profile in firefox

Firefox 恢复数据
Denys 已回复
Bhavya Jain
Bhavya Jain

Hi Team , I am using my firefox browser profile logged in with "[edited from public] @tothenew.com" . Today when i open browser and got to know my account has been logged out while trying to sign in again to my profile it required to get authentication code sent on mail id but i had lost that mail id . so could you please help me to gain acces to that profile i have bookmark some important document on this .

Hi Team , I am using my firefox browser profile logged in with "[edited from public] @tothenew.com" . Today when i open browser and got to know my account has been logged out while trying to sign in again to my profile it required to get authentication code sent on mail id but i had lost that mail id . so could you please help me to gain acces to that profile i have bookmark some important document on this .

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Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi there,

For Mozilla accounts, we have a direct one-to-one support (which is a different thing from peer to peer support forum like this one). Please submit a new ticket from this page so our support agent can assist you further.

Regarding your issue: your data should be available locally. Please check out Recover user data missing after Firefox update or reinstall. I suspect that your old Firefox profile may still be there.