Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
已解决 已存档

Adding existing account - Looking up configuration goes never finds it and does not report an error.

david 已回复
aanngcle-firefox2

Ubuntu 24.04.3 LTS new installation. Thunderbird 140.3.1esr (64-bit) Adding an existing account Type in My name and email address and click Continue It says it is looking up configuration and it is just looping around and does not report an error. I have waited over an hour with no result. The only way to recover is to go to the taskbar and right click Quit. It would be helpful if there were away to know what is blocking the search for the configuration.

Ubuntu 24.04.3 LTS new installation. Thunderbird 140.3.1esr (64-bit) Adding an existing account Type in My name and email address and click Continue It says it is looking up configuration and it is just looping around and does not report an error. I have waited over an hour with no result. The only way to recover is to go to the taskbar and right click Quit. It would be helpful if there were away to know what is blocking the search for the configuration.

所有回复 (1)

选择的解决方案

check settings>general and see if the box for account hub is checked. If so, UNTICK it. see attached.