Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
已存档

Thunderbird constantly asks for password after enabling 2FA on web.de/gmx.de

julianw000

Hi everyone, since I enabled two-factor authentication (2FA) on my email accounts at web.de and gmx.de, I can no longer use these accounts reliably in Mozilla Thunderbird.

I set up the accounts using an application-specific password (a so-called "one-time password"), as provided by web.de/gmx.de when 2FA is active. The initial setup works, and I can send and receive emails for a short time. But shortly after, Thunderbird asks me for a new password again — and this keeps repeating.

I also tried using my regular account password, but of course that doesn’t work either, since Thunderbird has no way of entering the second authentication step required by 2FA.

Interestingly, everything works fine on my smartphone with the Bluemail app. There I can use the application-specific password permanently without any issues.

Does anyone have an idea what's going on? Could it be that Thunderbird doesn’t properly store or maintain sessions for app passwords? Or is there another workaround?

Thanks in advance!

Technical details (unchanged during setup): Incoming Mail: Server type: IMAP Server: imap.web.de Port: 993 Security: SSL/TLS Authentication method: Normal password

Outgoing Mail: SMTP server: smtp.web.de Port: 587 Security: STARTTLS Authentication method: Normal password

Hi everyone, since I enabled two-factor authentication (2FA) on my email accounts at web.de and gmx.de, I can no longer use these accounts reliably in Mozilla Thunderbird. I set up the accounts using an application-specific password (a so-called "one-time password"), as provided by web.de/gmx.de when 2FA is active. The initial setup works, and I can send and receive emails for a short time. But shortly after, Thunderbird asks me for a new password again — and this keeps repeating. I also tried using my regular account password, but of course that doesn’t work either, since Thunderbird has no way of entering the second authentication step required by 2FA. Interestingly, everything works fine on my smartphone with the Bluemail app. There I can use the application-specific password permanently without any issues. Does anyone have an idea what's going on? Could it be that Thunderbird doesn’t properly store or maintain sessions for app passwords? Or is there another workaround? Thanks in advance! Technical details (unchanged during setup): '''Incoming Mail:''' '''Server type:''' IMAP '''Server:''' imap.web.de '''Port:''' 993 '''Security:''' SSL/TLS '''Authentication method:''' Normal password '''Outgoing Mail:''' '''SMTP server:''' smtp.web.de '''Port:''' 587 '''Security: '''STARTTLS '''Authentication method:''' Normal password

所有回复 (1)

Did you figure out why it keeps asking? Or still see the problem?