Hi there; Using an M650 from Logitech. 'Back' thumb button works on other browser (Edge); in Windows Explorer; on a different computer;...but not in my Firefox browser. Anybody know? Thanks! Application Basics ------------------ Name: Firefox Version: 141.0 Build ID: 20250717180000 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:141.0) Gecko/20100101 Firefox/141.0 OS: Windows_NT 10.0 26100 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 10 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 7.7 GB Disk Space Available: 74.1 GB Pointing Devices: Mouse, Touchscreen, and Pen Digitizer Crash Reports for the Last 3 Days --------------------------------- Remote Features --------------- 1-Callout Contextual Chatbot Suggestion Treatment A: Tab Switching Copy Rollout: (treatment-a-tab-switching-copy) Address Autofill Desktop ( Pref, Release Rollout ): (enable-address-autofill) BackgroundUpdate: Enable unelevated installations (Rollout) -- 3-release: (enabled) CHIPS Rollout to Firefox: (control) Custom Wallpapers, No Message Rollout - Release: (control) Disable Ads Startup Cache: (control) Disable Enrollment Status Telemetry for Firefox Desktop (via nimbusTelemetry): (control) Encrypted Client Hello - Fallback Mechanism: (control) Limit use of OCSP - Rollout: (enforce) Fx Accounts Ping (release rollout 2): (control) One Click Sponsored Settings: (control) PDF Annotations - Highlight - Treatment B Rollout: (treatment-b) Product Insight Telemetry via Server Knobs - Rollout - Release: (control-rollout) Relay integration into Firefox 118+ Release for all FXA and autofill users: (enable-relay-integration) Simplified Chatbot Onboarding - Short copy, 1 step Rollout: (treatment-c-short-copy-1-step) Smart Tab Groups Rollout: (smart-tab-groups) Spoc positions and placements - Rollout: (control) Storage Access Heuristic Restriction Rollout: (treatment-branch) Tab groups 50 rollout no onboarding: (tab-groups) Tab groups promotional onboarding: (onboarding) Unified API for spocs and top sites - controlled rollout for release 133+: (control) unified-search-button-callout-rollout-v1: (control) Upgrade Spotlight Rollout: (treatment) Upgraded sidebar - 138 broad rollout: (rollout-treatment) Visual Card updates: (updated) Remote Processes ---------------- Type: Web Content Count: 1 / 8 Type: GPU Count: 1 Type: Socket Count: 1 Type: Preallocated Count: 3 Type: Privileged About Count: 1 Type: RDD Count: 1 Type: Extension Count: 1 Type: Utility JavaScript Oracle Count: 1 Add-ons ------- Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true Location: app-builtin-addons ID: addons-search-detection@mozilla.com Name: Form Autofill Type: extension Version: 1.0.1 Enabled: true Location: app-builtin-addons ID: formautofill@mozilla.org Name: Logitech SetPoint Type: extension Version: 6.60.91resigned1 Enabled: true Location: app-profile ID: {84380428-8c9d-4bdf-913d-b2c34d6562d9} Name: New Tab Type: extension Version: 141.1.0 Enabled: true Location: app-builtin-addons ID: newtab@mozilla.org Name: Picture-In-Picture Type: extension Version: 1.0.0 Enabled: true Location: app-builtin-addons ID: pictureinpicture@mozilla.org Name: Web Compatibility Interventions Type: extension Version: 141.3.0 Enabled: true Location: app-builtin-addons ID: webcompat@mozilla.org Name: System theme — auto Type: theme Version: 1.4.2 Enabled: true Location: app-builtin ID: default-theme@mozilla.org Name: Dark Type: theme Version: 1.3.3 Enabled: false Location: app-builtin ID: firefox-compact-dark@mozilla.org Name: Firefox Alpenglow Type: theme Version: 1.5 Enabled: false Location: app-builtin ID: firefox-alpenglow@mozilla.org Name: Light Type: theme Version: 1.3.2 Enabled: false Location: app-builtin ID: firefox-compact-light@mozilla.org Security Software ----------------- Type: McAfee Type: Type: McAfee;Windows Firewall Legacy User Stylesheets ----------------------- Active: false Stylesheets: No stylesheets found Graphics -------- Features Window Device Pixel Ratios: 1.25 Compositing: WebRender Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. 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Display0: 1920x1080@60Hz scales:1.000000|1.250000 Display1: 1920x1080@60Hz scales:1.000000|1.500000 Display2: 1920x1080@60Hz scales:1.000000|1.250000 DisplayCount: 3 HardwareStretching: both=1 window-only=0 full-screen-only=0 none=2 error=0 OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Scaling RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported SwapChainTearingSupport: Supported GPUProcessPid: 14904 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY23 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY24 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Font Visibility Debug Info: Windows Platform Decision Log HW_COMPOSITING: default: available, D3D11_COMPOSITING: default: available, DIRECT2D: default: disabled, Disabled by default, Blocklisted; failure code FEATURE_FAILURE_DISABLED D3D11_HW_ANGLE: default: available, GPU_PROCESS: default: available, WEBRENDER: default: available, WEBRENDER_COMPOSITOR: default: available, WEBRENDER_PARTIAL: default: available, WEBRENDER_SHADER_CACHE: default: available, WEBRENDER_OPTIMIZED_SHADERS: default: available, WEBRENDER_ANGLE: default: available, WEBRENDER_DCOMP_PRESENT: default: available, WEBRENDER_SCISSORED_CACHE_CLEARS: default: available, env: blocklisted, Blocklisted by gfxInfo, Blocklisted due to known issues: bug 1603515 WEBGPU: default: available, WINDOW_OCCLUSION: default: available, VIDEO_HARDWARE_OVERLAY: default: available, VIDEO_SOFTWARE_OVERLAY: default: available, HW_DECODED_VIDEO_ZERO_COPY: default: available, VP8_HW_DECODE: default: available, VP9_HW_DECODE: default: available, REUSE_DECODER_DEVICE: default: available, BACKDROP_FILTER: default: available, CANVAS_RENDERER_THREAD: default: available, ACCELERATED_CANVAS2D: default: available, REMOTE_CANVAS: default: available, runtime: blocked, Disabled without Direct2D, Blocklisted; failure code FEATURE_REMOTE_CANVAS_NO_DIRECT2D VP8_HW_ENCODE: default: available, VP9_HW_ENCODE: default: available, WMF_HW_DRM: default: available, GL_NORM16_TEXTURES: default: available, Failure Log (#0): GP+[GFX1-]: shader-cache: Shader disk cache is not supported Media ----- Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): NaNms (NaN) Codec Support Information: Codec Name: Software Decoding, Hardware Decoding, Software Encoding, Hardware Encoding H264: Supported, Supported, Unsupported, Unsupported VP9: Supported, Supported, Unsupported, Unsupported VP8: Supported, Supported, Unsupported, Unsupported AV1: Supported, Supported, Unsupported, Unsupported HEVC: Unsupported, Supported, Unsupported, Unsupported AAC: Supported, Unsupported, Unsupported, Unsupported MP3: Supported, Unsupported, Unsupported, Unsupported Opus: Supported, Unsupported, Unsupported, Unsupported Vorbis: Supported, Unsupported, Unsupported, Unsupported FLAC: Supported, Unsupported, Unsupported, Unsupported Wave: Supported, Unsupported, Unsupported, Unsupported Output Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Headphones (BE1039): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\7&2d3698e1&0&DC13F47871AC_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Headphones (2- Bose NC 700 HP): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001009e_PID&4024\7&2d3698e1&0&C87B23589E3B_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0 Headphone (2- Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS_103C8CBA&REV_1000\5&339e38f6&0&0001DIF_000A&UIF_0000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Headphones (2- WH-1000XM3): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0002054c_PID&0cd3\7&2d3698e1&0&38184C190193_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0 Headphones (VIZIO S3820w): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&2d3698e1&0&40EF4C432B85_C00000000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 0 - 0 Speaker (2- Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS_103C8CBA&REV_1000\5&339e38f6&0&0001DIF_000A&UIF_0000, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Speakers (2- USB Audio Device): USB\VID_0711&PID_5640\6&1ecca734&1&8103, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Input Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Stereo Mix (2- Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS_103C8CBA&REV_1000\5&339e38f6&0&0001DIF_000A&UIF_0000, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Microphone Array (2- Intel® Smart Sound Technology for Digital Microphones): INTELAUDIO\CTLR_DEV_51CA&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&SUBSYS_8CBA103C&REV_10EC\5&339e38f6&0&0000DIF_000A&UIF_0000, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 96 - 480 Headset Microphone (2- Realtek(R) Audio): INTELAUDIO\FUNC_01&VEN_10EC&DEV_0245&SUBSYS_103C8CBA&REV_1000\5&339e38f6&0&0001DIF_000A&UIF_0000, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Enumerate database Content Decryption Modules Information Key System Name: Video Robustness, Audio Robustness, Capabilities, Clear Lead, HDCP 2.2 Compatible org.w3.clearkey: {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vp9(all)","av1(all)","vorbis(all)","vp8(all)"]}}, No, No com.widevine.alpha: SW_SECURE_CRYPTO,SW_SECURE_DECODE, SW_SECURE_CRYPTO, {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)","vp9(all)","av1(all)","vp8(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vorbis(all)"]}}, Yes, No com.microsoft.playready.recommendation: 2000, 2000, {"persistent":"Required","distinctive":"Required","sessionType":"[Temporary,PersistentLicense]","codec":{"decodingAndDecrypting":["h264(cenc/cbcs)","vp9(cenc/cbcs)","hevc(cenc/cbcs)","av1(cenc/cbcs)","aac(cenc)"]}}, No, Yes com.microsoft.playready.recommendation.3000: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, No, Yes com.microsoft.playready.recommendation.3000.clearlead: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, Yes, Yes Environment Variables --------------------- MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\dmkgg\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\dmkgg\AppData\Roaming\Mozilla\Firefox\Profiles\lay3jjf9.default-release-1753891792139\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\dmkgg\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_2: -url MOZ_CRASHREPORTER_RESTART_ARG_3: C:\Users\dmkgg\OneDrive\Documents\AAA_Factchecking\2025.07.28_due_(AB-JeremyMartin)_1025-enews-al-monarch-migration\Fact Checking Fillable Format.pdf MOZ_SKELETON_UI_RESTARTING: 1 Remote Settings --------------- Status: OK Not working Status: 2025-07-30T16:10:42.000Z Status: "1753890866164" Status: Status Date Infos successWed Jul 30 2025 11:54:26 GMT-0400 (Eastern Daylight Time){} Date: success Infos: Wed Jul 30 2025 11:54:26 GMT-0400 (Eastern Daylight Time) {} Status: success Date: Wed Jul 30 2025 11:54:26 GMT-0400 (Eastern Daylight Time) Infos: {} Remote Experiments ------------------ Address Bar Update Rollout v1: rollout AI Chatbot Page Summarization MVP: treatment-d-no-badges Long term holdback 2025H1 Growth Desktop: holdback Important Modified Preferences ------------------------------ browser.contentblocking.category: strict browser.download.useDownloadDir: false browser.link.open_newwindow: 1 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20250717180000 browser.startup.homepage: chrome://browser/content/blanktab.html browser.startup.homepage_override.buildID: 20250717180000 browser.startup.homepage_override.mstone: 141.0 browser.tabs.groups.smart.enabled: true browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 2 doh-rollout.doneFirstRun: true doh-rollout.home-region: US dom.disable_open_during_load: false dom.forms.autocomplete.formautofill: true extensions.formautofill.creditCards.reauth.optout: MDIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECNjAVRq+CJj4BAghbD3KPRBr8A== extensions.lastAppVersion: 141.0 media.autoplay.default: 5 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.hashValue: 77991110c1d195616e936d27151d02e4d957be6c20a4f3b3511567868b5ddffc6abbfdc668d17672f5d681f12b20237c7905f9b0daaa6d71dcdac4b3 media.gmp-gmpopenh264.lastDownload: 1753891833 media.gmp-gmpopenh264.lastInstallStart: 1753891833 media.gmp-gmpopenh264.lastUpdate: 1753891833 media.gmp-gmpopenh264.version: 2.6.0 media.gmp-manager.buildID: 20250717180000 media.gmp-manager.lastCheck: 1753891833 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.hashValue: d94483deaae98bf9212699f1ab0bd913f6151a63e65ebc1ea644ab98d5e3ebd74ecaa08f70aca31e11a5d2c64d1504b723817af35bbe9d7b05c758dd media.gmp-widevinecdm.lastDownload: 1753891833 media.gmp-widevinecdm.lastInstallStart: 1753891833 media.gmp-widevinecdm.lastUpdate: 1753891834 media.gmp-widevinecdm.version: 4.10.2891.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.CHIPS.lastMigrateDatabase: 2 network.http.referer.disallowCrossSiteRelaxingDefault.top_navigation: true privacy.annotate_channels.strict_list.enabled: true privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.bounceTrackingProtection.mode: 1 privacy.clearOnShutdown_v2.browsingHistoryAndDownloads: false privacy.clearOnShutdown_v2.formdata: true privacy.fingerprintingProtection: true privacy.query_stripping.enabled: true privacy.query_stripping.enabled.pbmode: true privacy.sanitize.pending: [{"id":"shutdown","itemsToClear":["cache","formdata","cookiesAndStorage"],"options":{}}] privacy.sanitize.sanitizeOnShutdown: true privacy.trackingprotection.consentmanager.skip.pbmode.enabled: false privacy.trackingprotection.emailtracking.enabled: true privacy.trackingprotection.enabled: true privacy.trackingprotection.socialtracking.enabled: true privacy.userContext.enabled: true services.sync.declinedEngines: services.sync.engine.addresses: true services.sync.engine.addresses.available: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.lastPing: 1753891816 services.sync.lastSync: Wed Jul 30 2025 12:11:09 GMT-0400 (Eastern Daylight Time) signon.management.page.os-auth.optout: MDIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECAjgpyR5b102BAh2HDrjTj9Rog== Important Locked Preferences ---------------------------- fission.autostart.session: true media.utility-process.enabled: true Places Database --------------- Entity: sqlite_schema Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 30.2 Sequentiality (%): 14.4 Entity: moz_origins Count: 4742 Size (KiB): 256 Size (%): 0.4 Efficiency (%): 73.4 Sequentiality (%): 14.4 Entity: 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Sequentiality (%): 14.4 Accessibility ------------- Activated: false Prevent Accessibility: 0 Accessibility Instantiator: Library Versions ---------------- NSPR Expected minimum version: 4.36 Version in use: 4.36 NSS Expected minimum version: 3.113.1 Version in use: 3.113.1 NSSSMIME Expected minimum version: 3.113.1 Version in use: 3.113.1 NSSSSL Expected minimum version: 3.113.1 Version in use: 3.113.1 NSSUTIL Expected minimum version: 3.113.1 Version in use: 3.113.1 Sandbox ------- Content Process Sandbox Level: 8 Effective Content Process Sandbox Level: 8 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1 Startup Cache ------------- Disk Cache Path: C:\Users\dmkgg\AppData\Local\Mozilla\Firefox\Profiles\lay3jjf9.default-release-1753891792139\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false Internationalization & Localization ----------------------------------- Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"] Remote Debugging (Chromium Protocol) ------------------------------------ Accepting Connections: false URL: Printing -------- Modified print settings ----------------------- Content Analysis (DLP) ---------------------- Active: false Connected to Agent: Agent Path: Agent Failed Signature Verification: Request Count: