Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

all bookmarks are missing after mozilla firefox update

  • 6 个回答
  • 1 人有此问题
  • 30 次查看
  • 最后回复者为 jessicatrz

more options

After Firefox requested to be updated, I lost all of my bookmarks. I tried to go in and "restore" them but there are no backups to restore from. How do I get my bookmarks back?

After Firefox requested to be updated, I lost all of my bookmarks. I tried to go in and "restore" them but there are no backups to restore from. How do I get my bookmarks back?

所有回复 (6)

more options

Seems to be a huge trend. Post a screenshot of the about:profiles page and see if Firefox created a second profile.

由jonzn4SUSE于修改

有帮助吗?

more options

I am not sure how to tell if there was another profile made, but posted the screenshot as suggested. This has never happened before. It's frustrating since I pay my bills online (which is when I realized they were missing). Thank you for your assistance.

有帮助吗?

more options

Look like you have a new profile. see screenshot To verify, just open the folder, then go up 1 folder in explorer to the profile folder, and you should see both profiles. Then compare the date / time stamp and the older one should be your previous profile. Then under the about:profiles, just mark the old profile as your default and see if your data is there.

有帮助吗?

more options

This is the error message I am getting at the top. I made the other "profile" the default and nothing changed-same error message.

有帮助吗?

more options

Are you running any security software besides MS Defender? Try this... Get a different version of Firefox. Make sure to install in a different directory than your current install. https://www.mozilla.org/en-US/firefox/channel/desktop/

Then see if you can import the data from the old Firefox.

由jonzn4SUSE于修改

有帮助吗?

more options

I have Norton antivirus.

I don't know how to install a different version of firefox with a different directory. Maybe I have Beta now-you suggest I download the "nightly" or whatever version there is?

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题