Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10，参见 这篇文章。

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

password issue

  • 3 个回答
  • 0 人有此问题
  • 315 次查看
  • 最后回复者为 david
  • 已存档

RobinClaire
RobinClaire

one of our email addresses was hacked so we changed the password on that one email account but now we have a pop up window every time we open thunderbird asking to enter the password for two of our addresses. The system won't accept the original password nor the new one. It keeps saying it failed so I can't get into my account passwords screen to see what is going on. We are getting our emails. just that darn window keeps popping up every time. we can send emails too.

one of our email addresses was hacked so we changed the password on that one email account but now we have a pop up window every time we open thunderbird asking to enter the password for two of our addresses. The system won't accept the original password nor the new one. It keeps saying it failed so I can't get into my account passwords screen to see what is going on. We are getting our emails. just that darn window keeps popping up every time. we can send emails too.

所有回复 (3)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Who is the mail provider? Do you mean an oauth prompt, like google?

RobinClaire
RobinClaire 提问者

I uninstalled the program and reinstalled it and it fixed the issue. Interesting side note. when I reinstalled the program all my email accounts and my address book were still in tact. I didn't need to re enter them.

david
david
  • Top 10 Contributor

Thanks for the reply. What you reported is how it's supposed to work. :)