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Not receiving emails

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Hi I am not receiving all my emails. I get all my emails on my mobile but not my desk top computer or Laptop some are missing. I have contacted my provider in Australia and they have checked everything at their end. I have sent email from my webmail account but do not get it on my Desk top send from my phone and still no email. I have sent an email from my Laptop which uses thunderbird and I do not get the email on my Desktop but receive on my phone. It seems that there is something wrong with Thunderbird. Can you help. Thank you.

Hi I am not receiving all my emails. I get all my emails on my mobile but not my desk top computer or Laptop some are missing. I have contacted my provider in Australia and they have checked everything at their end. I have sent email from my webmail account but do not get it on my Desk top send from my phone and still no email. I have sent an email from my Laptop which uses thunderbird and I do not get the email on my Desktop but receive on my phone. It seems that there is something wrong with Thunderbird. Can you help. Thank you.

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It may help to post screenshots of your incoming server settings pane and your SMTP server settings pane. And any error messages.

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