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Outlook error message

Android 版 Thunderbird 连接问题
r-wac 已回复
r-wac
r-wac

Hello, when I try to login to my outlook.cz mail account, I get error screen that says: Server error The server returned the following message: User is authenticated but not connected. I searched online and I found, that I wasn't the only one getting this error. Everyone solved it by disabling ipv6 in thunderbird. I don't know how to do that on phone (I found how to disable it on pc). I have another outlook.cz account that I am logged into and it works fine (I logged in 2 weeks ago). Is it thunderbird problem or should I contact microsoft. Thank you in advance for your answers.

Hello, when I try to login to my outlook.cz mail account, I get error screen that says: ''Server error The server returned the following message: User is authenticated but not connected.'' I searched online and I found, that I wasn't the only one getting this error. Everyone solved it by disabling ipv6 in thunderbird. I don't know how to do that on phone (I found how to disable it on pc). I have another outlook.cz account that I am logged into and it works fine (I logged in 2 weeks ago). Is it thunderbird problem or should I contact microsoft. Thank you in advance for your answers.
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Yu5tiqX9og
Yu5tiqX9og

选择的解决方案

The following link might be helpful: https://support.mozilla.org/en-US/questions/1473104#answer-1712116

r-wac
r-wac 提问者

Yu5tiqX9og napsal(a)
The following link might be helpful: https://support.mozilla.org/en-US/questions/1473104#answer-1712116

I enabled IMAP on outlook website and now it works. Thank you!