I'm trying to restore four Thunderbird profiles after a computer issue. In Help it says, "All your data such as messages, passwords and user preferences, and changes made while you use Thunderbird, are 'stored in a special folder called a profile. Your profile folder is stored in a separate place from the Thunderbird program, so that if something ever goes wrong with Thunderbird your information will still be there." I took that to mean it auto saved into the profile folder Today when having this restore issue Help says, "The following are NOT backups: your Thunderbird profile on your local computer." Which is it?

The profile is your live data. Live data is not a backup.

The statement "if something ever goes wrong with Thunderbird your information will still be there." is meant to mean if the application's installation or update fails, your live data should still be there, because it isn't in the application directory - it is in the data (profile) directory.

Do you have a backup of your computer data?

Thanks for the quick reply, Wayne.

I do have a backup of my computer, but the Thunderbird profile folder is empty.

I guess I'm out of luck, and will have to start over again, which is a nightmare work wise.

And, I'm a dummy for not checking if it was backed-up. Won't do it again.

Best,

Tess