Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章。

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
Solved 已存档

Problems accessing Google products on FF

Khalid

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10:

  • Gmail (mail.google.com) became completely inaccessible
  • Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot)

Comments:

  • Gmail and Google Maps are accessible normally on Chrome and Edge
  • YouTube (which is another Google product) works fine on my FF
  • Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind.

Any advice?

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10: * Gmail (mail.google.com) became completely inaccessible * Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot) Comments: * Gmail and Google Maps are accessible normally on Chrome and Edge * YouTube (which is another Google product) works fine on my FF * Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind. Any advice?
已附加屏幕截图

由Khalid于修改

所有回复 (2)

Update: Found out that another website (https://www.blogger.com) renders the same lost icons problem on FF. Again, Chrome (and Edge) do not produce the problem. Attached screenshot shows FF vs Chrome rendering of the same page.

由Khalid于修改

选择的解决方案

Update 2: Had to re-install FF. Both problems are now solved (missing icons and inaccessible websites).