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Login problems with TikTok

Android 版 Firefox 网站故障
NoahSUMO 已回复
jiml
jiml

I for some reason cannot login into my TikTok account using my Samsung S24 Ultra Cell Phone it says I'm logging in using a Motorola G Stylus. Where can I find the cookies on the Firefox app to remove the cookies on my phone? Just for your information I have no problem logging in on my tablets or laptop. I have contacted TikTok numerous times and they are no help so I thought maybe if I removed the cookies on my phone it might work. Thank You James Lapery *Email removed for privacy*

I for some reason cannot login into my TikTok account using my Samsung S24 Ultra Cell Phone it says I'm logging in using a Motorola G Stylus. Where can I find the cookies on the Firefox app to remove the cookies on my phone? Just for your information I have no problem logging in on my tablets or laptop. I have contacted TikTok numerous times and they are no help so I thought maybe if I removed the cookies on my phone it might work. Thank You James Lapery ''*Email removed for privacy*''

由NoahSUMO于修改

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NoahSUMO
NoahSUMO
  • Moderator

Open the Tiktok page in a tab and then please try the steps from this article: https://support.mozilla.org/en-US/kb/clear-cookies-and-website-data-single-domain-android

Using that method should only clear cookies & website data for Tiktok. Please let me know if that helped fix the login problem. Thanks!