Antivirus: Microsoft Defender Antivirus

Try to create an exception in Defender for the Thunderbird profile folder, so that the Defender real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#Defender_aka_Microsoft_Windows_Defender_aka_%22Antimalware_Service_Executable%22_(ASE)_aka_MsMpEng.exe

My mail provider is https://webmail.windstream.net.

account1: INCOMING: account1, , (imap) imap.iowatelecom.net:993, SSL, passwordCleartext OUTGOING: , smtp.iowatelecom.net:465, SSL, passwordCleartext, true

Are Windstream and Iowa Telecom the same email provider? Check with your email provider about the correct server names.

They are the same. sorry for my delay in trying to get this resolved.

christ1 said

Antivirus: Microsoft Defender Antivirus

Try to create an exception in Defender for the Thunderbird profile folder, so that the Defender real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#Defender_aka_Microsoft_Windows_Defender_aka_%22Antimalware_Service_Executable%22_(ASE)_aka_MsMpEng.exe

Not seeing the Thunderbird profile.

I finally got back to trying to fix my issue but no success yet. Trying to make an exception in Windows Security. I was able to copy the file in Application Binary and make an exception for that. I have not been able to Exclude all Thunderbird profile directories yet. The instructions I found indicateif you don't find Profiles at the normal location do TB menu>Help> Troubleshooting information>Application Basics section>scroll down to PROFILE FOLDER>click OPEN FOLDER>navigate up one level and use the path ending in "PROFILES". When I navigate up one level I am not seeing anything relative ending in profiles. Any help is appreciated!

Well-----I am at a loss to get my issue fixed even though I have used Thunderbird for many many years! I am getting nowhere!! Is it possible to do a complete delete and reinstall or should I just give up and use a different email? Sad!!