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problem

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  • 0 人有此问题
  • 89 次查看
  • 最后回复者为 markwarner22

microcrocop
microcrocop

This afternoon from 12:00 to 12:26 I visited the website silk-avia.com. on this site I booked a ticket for the date 05/12/2024. when I first searched, I chose 05/12/2024; when booking, the site showed me the date 06/12/2024, but I changed the date to 05/12/2024 and issued a ticket. After payment I received a letter with a ticket dated 06/12/2024. When contacting the airline, they want proof that I chose the date 05/12/2024. but I didn't find it in the browser history. can you help me with this

This afternoon from 12:00 to 12:26 I visited the website silk-avia.com. on this site I booked a ticket for the date 05/12/2024. when I first searched, I chose 05/12/2024; when booking, the site showed me the date 06/12/2024, but I changed the date to 05/12/2024 and issued a ticket. After payment I received a letter with a ticket dated 06/12/2024. When contacting the airline, they want proof that I chose the date 05/12/2024. but I didn't find it in the browser history. can you help me with this

所有回复 (1)

markwarner22
markwarner22

Unfortunately Firefox can't fix booking issues you should contact their ticket support booking to find out what happened. This is only a user help forum and no one has access to your account or computer with this issue. Your booking should've sent you a email so at this point this isn't a Firefox browser forum help to resolve this booking issue since it's the site that need to resolve this.