搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Can't sign into Google products because login defaults to deactivated Microsoft account.

  • 8 个回答
  • 0 人有此问题
  • 79 次查看
  • 最后回复者为 aliahkatz

more options

When I try to sign into any Google product (Drive, Docs, Classroom, etc) in Firefox on my Android phone, it brings me directly to a "sign in with Microsoft" screen. I think this is because my old Microsoft account is the default account for Google products, but it is now deactivated so I can't sign in from there. I can't get out of that page, though, so I can't sign into any of my Google accounts at all through Firefox on my phone.

When I try to sign into any Google product (Drive, Docs, Classroom, etc) in Firefox on my Android phone, it brings me directly to a "sign in with Microsoft" screen. I think this is because my old Microsoft account is the default account for Google products, but it is now deactivated so I can't sign in from there. I can't get out of that page, though, so I can't sign into any of my Google accounts at all through Firefox on my phone.

所有回复 (8)

more options

Hi

This does not sound like an issue with Firefox for Android, but is something that the Google support team should be able to help you with.

more options

Paul said

Hi This does not sound like an issue with Firefox for Android, but is something that the Google support team should be able to help you with.

That was the first thing I tried, but Google support said it was a browser thing :(

more options

What is the address of the Google page where you are being asked to "sign in with Microsoft"?

more options
more options

That is not a Google address but a link to a Microsoft service.

more options

Yes, when I type in the address to Google Classroom or Docs or anything it goes directly there. That's the problem, it doesn't give me an option or even any way to go back, just straight to Microsoft login.

由aliahkatz于修改

more options

What address are you typing into where?

more options

I'm typing the address "classroom.google.com" (or whatever google product) into the Firefox app on my phone. The same thing happens if I just look up "google classroom" and click the link that pops up.