搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

File downloads

  • 1 个回答
  • 0 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

I am unable to download files from links sent to me from various sources. I always get the message that the download failed. I use macOS Ventura 13.5, and ad blocking and antivirus software. I've reviewed previous suggestions on Firefox's website, but those suggestions I understand haven't corrected the problem. Any suggestions?

I am unable to download files from links sent to me from various sources. I always get the message that the download failed. I use macOS Ventura 13.5, and ad blocking and antivirus software. I've reviewed previous suggestions on Firefox's website, but those suggestions I understand haven't corrected the problem. Any suggestions?

所有回复 (1)

more options

This can possibly be caused by security (A/V) software that is interfering with the download.

Try to disable real-time scanning in your security software temporarily to see if that makes a difference.