Firefox wont load any pages all of a sudden
Yesterday, 2/4/23, all of a sudden Firefox won't connect to any websites. I push a shortcut button, or type in a website and the address shows in the address bar and in the tab the dot bounces left and right showing it's trying to connect but it never connects. I have no idea what caused it. There were no updates of windows or anything else. Ice Dragon web browser, based on firefox, MS edge, chrome, Brave, all work. Anyone have any ideas where to start troubleshooting? Thanks, Darren
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Did you recently uninstall an application that was using Visual C+ runtime components?
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.
See "Visual Studio 2015, 2017, 2019, and 2022":
- https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist
- https://aka.ms/vs/17/release/vc_redist.x64.exe
- https://aka.ms/vs/17/release/vc_redist.x86.exe
You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.
Hi Cor-el, I tried going to programs and features, then picked the C++ redistributables that are installed and then chose change and repair. I had to restart for one of them. But that didn't help. I tried to reinstall firefox and that didn't help but I finally decided to uninstall and reinstall and it gave me the option to refresh and that worked. Thank you for your post and help. :-)