搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

My profile bookmarks and password not imported

  • 1 个回答
  • 0 人有此问题
  • 10 次查看
  • 最后回复者为 cor-el

more options

So, when I switched to my new laptop few months ago after installing Firefox (Ubuntu 22.04) all my bookmarks and passwords were imported well. I just had to login to FF. Then, once again I re-installed Firefox and again managed to get all passwords and bookmarks.

Today I again re-installed FF (have some strange crashes) and after installing it and logging in bookmarks and passwords are not re-imported?!? Logged in to pocked and it works well, but FF bookmarks and passwords are just not there. It syncs, but not finding them.

Also, my settings, like my previously installed plugins are not imported at all. Just like I'm synchronizing with completely new profile.

I don't have multiple profiles.

I'm using FF as my primary browser (web developer) and both are very important to me. Please help me retrieving them back.

So, when I switched to my new laptop few months ago after installing Firefox (Ubuntu 22.04) all my bookmarks and passwords were imported well. I just had to login to FF. Then, once again I re-installed Firefox and again managed to get all passwords and bookmarks. Today I again re-installed FF (have some strange crashes) and after installing it and logging in bookmarks and passwords are not re-imported?!? Logged in to pocked and it works well, but FF bookmarks and passwords are just not there. It syncs, but not finding them. Also, my settings, like my previously installed plugins are not imported at all. Just like I'm synchronizing with completely new profile. I don't have multiple profiles. I'm using FF as my primary browser (web developer) and both are very important to me. Please help me retrieving them back.

由MilanG于修改

所有回复 (1)

more options

You may have installed the Firefox Snap version that uses a profile in a different location.

You can try to install the regular Firefox version from the Mozilla server to see if that restores your personal data.

OLD: ~/.mozilla/firefox/ SNAP: ~/snap/firefox/common/.mozilla/firefox/ Note that .mozilla in your home directory is a hidden folder.