rtps not open

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : [https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles link text] [https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer link text] Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer [https://www.mozilla.org/firefox/all/ link text] Please let us know if this solved your issue or if need further assistance.