Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10，参见 这篇文章。

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
话题已关闭并存档。 如果需要帮助请提出新问题。
Locked 已存档

Failed to create the PKCS #12 backup file for unknown reasons.

Firefox 隐私与安全
cor-el 已回复
SuMo Bot
SuMo Bot

I would like to create Certificate backup since I am planning to install new operating system.

Setting - Certificates - view certificates - selected the certificate which I wanted to backup - click Backup - type File name - Save - typed certificate backup password 2x - click OK

The following message appears: Failed to create the PKCS #12 backup file for unknown reasons.

I tried several times + I tried also Backup all option - but same issue appears.

Approx. 5 months ago I did certificate backup for my wife and it worked without any issues, now I have no clue what is the reason for not working.

Any idea/suggestion?

Thanks for your help in advance.

I would like to create Certificate backup since I am planning to install new operating system. Setting - Certificates - view certificates - selected the certificate which I wanted to backup - click Backup - type File name - Save - typed certificate backup password 2x - click OK The following message appears: Failed to create the PKCS #12 backup file for unknown reasons. I tried several times + I tried also Backup all option - but same issue appears. Approx. 5 months ago I did certificate backup for my wife and it worked without any issues, now I have no clue what is the reason for not working. Any idea/suggestion? Thanks for your help in advance.

所有回复 (1)

cor-el
cor-el
  • 版主

Are you using a Primary Password and are you logged in to the software security device in case this makes a difference ?

SuMo Bot
SuMo Bot 提问者

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.