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Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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话题已存档。 如果需要帮助请提出新问题。

Need updated payment, but no subscriptions available to update

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  • 最后回复者为 Gustavo Aguilera
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constancelocklear
constancelocklear

I need to update my payment information for my VPN, but when I go into my account it doesn't show any subscriptions, so I can't update my payment. How do I get my VPN access back?

I need to update my payment information for my VPN, but when I go into my account it doesn't show any subscriptions, so I can't update my payment. How do I get my VPN access back?

所有回复 (1)

Gustavo Aguilera
Gustavo Aguilera

Hello there!

You can log in to accounts.firefox.com with the Firefox account associated with the subscription, next to subscriptions, click on manage and you will have the option to update your billing information.

I hope you find this helpful,