Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章。

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解
已存档

Can't download open PDF after downloading

aussiescall

Had to factory reset Xiaomi Redmi Note 8 Pro and reinstall Firefox Nightly. Now I can download pdf's from the internet but cannot open then. Not sure if Firefox, the 4 different pdf viewer apps I'm trying to use, Google, Adobe, Mi or Drive pdf viewers. It either comes up with error message in Chinese if I use Mi Pdf app or says "file could not be accessed,check your connection or make file name shorter" if I use 3 others. Any advice would be appreciated. It worked before the factory reset so not sure where the issue is. Thanks

Had to factory reset Xiaomi Redmi Note 8 Pro and reinstall Firefox Nightly. Now I can download pdf's from the internet but cannot open then. Not sure if Firefox, the 4 different pdf viewer apps I'm trying to use, Google, Adobe, Mi or Drive pdf viewers. It either comes up with error message in Chinese if I use Mi Pdf app or says "file could not be accessed,check your connection or make file name shorter" if I use 3 others. Any advice would be appreciated. It worked before the factory reset so not sure where the issue is. Thanks

所有回复 (3)

In some cases it is a problem with the file name: it may need the .pdf extension added if Firefox did not add it while saving. I don't know whether you can modify the file name from inside Firefox. Maybe you need a file manager app for that?

Thanks. I can find them and open after downloading in file manager app (downloaded rather than in built one). Still won't open automatically from browser though.

Hello, Have you tried after disabling the Adobe Acrobat plugin here:

Tools > Add-ons > Plugins category

I hope it will help you out.