搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Avast premium won't let me open webpages on Mozzila Firefox

  • 1 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 FredMcD

more options

Hi community,

a week ago i installed avast premium security, from that day firefox does not open any webpage, stuck in loading of the web page and after 1 minute stops the effort to reach the webpage.

When disabling avast shields, firefox works again and i can access webpages.

Other internet browsers works fine.

Before installing avast premium i had the free antivirus as protection and mozzila firefox was working just fine.

I run windows 10.

Thank you.

Hi community, a week ago i installed avast premium security, from that day firefox does not open any webpage, stuck in loading of the web page and after 1 minute stops the effort to reach the webpage. When disabling avast shields, firefox works again and i can access webpages. Other internet browsers works fine. Before installing avast premium i had the free antivirus as protection and mozzila firefox was working just fine. I run windows 10. Thank you.

所有回复 (1)

more options

You should contact Avast support.

It sounds like Avast installed a firewall, and does not let Firefox thru.


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}