Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

IMAP stopped working

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 Kossak

Kossak
Kossak
more options

Hi,

My thunderbird stopped getting new mails. I renamed ".thunderbird" folder to check on clean new profile, but when I try to configure my corporate IMAP (microsoft exchange server) I get error as on screenshot: "Unable to login at server. Probably wrong configuration, username or password". The error doesn't even say if it's IMAP or SMTP problem. I don't see any detailed logs, any ideas how to solve it? I tried all different "authentication" options with the same result.

The information I enter should be correct, because I just installed mailspring and it works perfectly with the same information (except mailspring doesn't have any "authentication" field, I only set "security" to "starttls" there).

I have no idea how to proceed. Thank you in advance for any tips.

I use: Linux Mint, Thunderbird 78.4

Hi, My thunderbird stopped getting new mails. I renamed ".thunderbird" folder to check on clean new profile, but when I try to configure my corporate IMAP (microsoft exchange server) I get error as on screenshot: "Unable to login at server. Probably wrong configuration, username or password". The error doesn't even say if it's IMAP or SMTP problem. I don't see any detailed logs, any ideas how to solve it? I tried all different "authentication" options with the same result. The information I enter should be correct, because I just installed mailspring and it works perfectly with the same information (except mailspring doesn't have any "authentication" field, I only set "security" to "starttls" there). I have no idea how to proceed. Thank you in advance for any tips. I use: Linux Mint, Thunderbird 78.4
已附加屏幕截图

所有回复 (1)

Kossak
Kossak 提问者
more options

What I tried so far:

  • setting security.tls.version.min to 1, but it didn't help. TB still can't get new mails, in the status bar I have constant "Checking mail server capabilities"
  • other mail clients: both evolution and mailspring work perfectly fine with the same account/server/settings

由Kossak于修改