Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

restore password

  • 1 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 cor-el

more options

can i restore my account password not losing private data if having more than two devices logged in and synced?

can i restore my account password not losing private data if having more than two devices logged in and synced?

由fishparcle于修改

所有回复 (1)

more options

Did you forget the password of the Sync account ?

Did you previously had problems with syncing data ?


Data currently stored on a specific device isn't affected if you would reset the password of the Sync account. A reset only affects data stored on the Sync server and you would merely have to reconnect each device using the new password. You would need to use a recovery key to regain access to data stored on the Sync server. To be more safe you can disconnect other devices before resetting the password and backup profile data on desktop devices.