搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Centriq Login Page Not Loading

  • 4 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 FredMcD

more options

I'm on an iMac running mac OS Catalina (version 10.15.5). Using Firefox (78.0.2) the Centriq login page (https://app.mycentriq.com/) has stopped loading recently. Firefox has been updated since I last logged in successfully. The login page does properly load using Safari web browser. So, I believe something has changed with the recent Firefox update that is preventing the Centriq login page to load. The one thing I have tried, but did not work, is to turn off Enhanced Tracking Protection for the login page. All help is appreciated. Thank you.

I'm on an iMac running mac OS Catalina (version 10.15.5). Using Firefox (78.0.2) the Centriq login page (https://app.mycentriq.com/) has stopped loading recently. Firefox has been updated since I last logged in successfully. The login page does properly load using Safari web browser. So, I believe something has changed with the recent Firefox update that is preventing the Centriq login page to load. The one thing I have tried, but did not work, is to turn off Enhanced Tracking Protection for the login page. All help is appreciated. Thank you.

被采纳的解决方案

I found the problem. The duckduckgo browser extension was blocking the content. I removed the extension and the login page now loads successfully. Thank you for the help.

定位到答案原位置 👍 0

所有回复 (4)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

The Centriq login page does properly load the Firefox is in safe mode.

more options

选择的解决方案

I found the problem. The duckduckgo browser extension was blocking the content. I removed the extension and the login page now loads successfully. Thank you for the help.

more options

Glad to help. Safe Surfing.