Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Thunderbird not showing folders nor messages

more options

Hi,

This morning Thunderbird looks like the attached image.

Apparently all accounts are OK, I simply cannot access either the folder or the messages - when I open Thunderbird it does download the images and seems to apply the folders rules.

I tried to create a new profile, copied the mail folder and prefs.js into it. I edited prefs.js accordingly (to update de new profile folder), but problem persists.

Please advise.

Many thanks.

Hi, This morning Thunderbird looks like the attached image. Apparently all accounts are OK, I simply cannot access either the folder or the messages - when I open Thunderbird it does download the images and seems to apply the folders rules. I tried to create a new profile, copied the mail folder and prefs.js into it. I edited prefs.js accordingly (to update de new profile folder), but problem persists. Please advise. Many thanks.
已附加屏幕截图

被采纳的解决方案

SOLVED... kinda...

I downgraded Thunderbird to 52.7.0 (64-bit) and is working ok again :(

定位到答案原位置 👍 0

所有回复 (3)

more options

UPDATE: Thunderbird version is 68.7.0 (64-bit) OS: Kubuntu 18.04

more options

UPDATE:

I was able to use Thunderbird version 60.6.1 (32-bit) on Windows with that same profile, and seemed to work ok.

But in the meanwhile, Thunderbird updated to 68.6.0... and the same problem is hapening on windows too!

more options

选择的解决方案

SOLVED... kinda...

I downgraded Thunderbird to 52.7.0 (64-bit) and is working ok again :(