Cannot login cause account is locked, but my account is available on desktop
I cannot sign up my account in Android FireFox app. After input password, it tell me that my account is locked the confirm mail is rejected. But my account is fine in desktop FireFox, log-in and sync run well. The app is installed in google play, not HuaWei's appstore.
被采纳的解决方案
Hi
Apologies for the delay in getting to your question, but glad to hear that it had been resolved.
定位到答案原位置 👍 0所有回复 (3)
I've tried to login in another desktop, with the two-step code input correctly, but still failed
Solved I've log in the account settings(https://accounts.firefox.com/settings) -- that page didn't reject me. I added the secondary e-mail, confirm the verification, then my account is available.
选择的解决方案
Hi
Apologies for the delay in getting to your question, but glad to hear that it had been resolved.