Tag is removed on archiving a message
Hello,
Starting with the New Year I decided to try a new approach and use Tags instead of folders to manage my mail. Now adding a tag works fine and I can search for it just fine.
The problem is as follows: 1. Add a tag to a message 2. Press A to archive the message 3. Check the message in the archive folder 4. Notice that the tag is gone and has to be re-added
When I drag and drop the message with the mouse, the tag stays as it is.
Should I consider this a bug or is this by design?
Thank you.
RolandD
所有回复 (4)
Thank you for answering.
So I did the test as you requested, when I change the Archives folder location to Local Folders and the press A to archive a message with a tag it retains the tag.
What I find odd is that when I drag and drop the message with tag to the Archive folder on the server it does retain the tag. This tells me the server should support it.
The help document you linked has a link to an external page http://bobpeers.com/technical/telnet_imap.php but this page no longer exists. I found a good alternative here: https://busylog.net/telnet-imap-commands-note/
So I used openssl to log into the mailbox and see that the PERMANENTFLAGS is supported. See the response:
``` a SELECT INBOX
- FLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk wzh $label1 $label3)
- OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk wzh $label1 $label3 \*)] Flags permitted.
- 25 EXISTS
- 0 RECENT
- OK [UIDVALIDITY 1546353124] UIDs valid
- OK [UIDNEXT 146] Predicted next UID
- OK [HIGHESTMODSEQ 398] Highest
a OK [READ-WRITE] Select completed (0.002 + 0.000 + 0.001 secs). ```
The wzh is my own custom tag. I do not know what the $label1 and $label3 is.
Does this help?
Hello,
So I checked the emails on another computer and the tags are not showing up.
This raises the question, the mail server seems to indicate that it supports tags but it doesn't seem to work.
Since I have control over the mailserver, is there something I should check on the mailserver?
Thank you so much for assisting with this issue.
Thank you for the insights. I am going to dig deeper into this and update this thread with my findings.
Hello,
Just to update you here. When I logged into the webmail, it is actually showing me the tags. However on the other computer they still didn't show up.
Then it hit me, Thunderbird is missing the tags. So when I added the tags to Thunderbird on the computer where they were not showing up, they started to show up on the messages.
Conclusion is that whatever tag I create I must create it on all other machines where I use Thunderbird as well.