搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox crashes

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 the-edmeister

more options

hello,

Im getting FF crashes for YEARS now on startup windows.

Can you please advise what's going on?

unfortunately I dont understand whats in the troubleshoot info

hello, Im getting FF crashes for YEARS now on startup windows. Can you please advise what's going on? unfortunately I dont understand whats in the troubleshoot info

所有回复 (1)

more options

Please start with this KB article: https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Then paste the Report ID's that have been submitted into the Post a Reply box in this thread.

And for the crashes that weren't automatically submitted, click on them to send them to the reporting system; them give us the new Report ID.

And don't bother with older crashes, really only need them for the last week or so since Firefox 58.0.2 was released. Maybe the last 5 reports or so.