Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

false notifications of new emails

  • 3 个回答
  • 1 人有此问题
  • 13 次查看
  • 最后回复者为 losolkowski

more options

I have four email accounts set up on Thunderbird. One of them constantly gives me notifications of new mail when there are no new mails in the inbox. If I check the inbox for that account, the notification is cleared, but it returns within a few minutes. The other three accounts work normally, giving a notification only when new email appears in the inbox.

I have four email accounts set up on Thunderbird. One of them constantly gives me notifications of new mail when there are no new mails in the inbox. If I check the inbox for that account, the notification is cleared, but it returns within a few minutes. The other three accounts work normally, giving a notification only when new email appears in the inbox.

所有回复 (3)

more options

Do you perhaps have messages being filed automatically, perhaps to Junk or Spam? I see transient reports of incoming which is immediately moved to a folder by a filter.

more options

Yes, I do, but I'm getting notifications with no incoming email in any folder or other account. I did notice, however, that there was something funky with the outgoing server setting for that account. It showed an empty field, and the pull-down didn't have all of the choices. I switched to the Outgoing Server (SMTP) entry in the overall account settings, and everything looked OK. When I went back to the settings for the problem account, the correct choice now appeared in the Outgoing Server (SMTP) field, and the notification problems seem to have disappeared.

more options

Unfortunately, the problem is still there. I just received a notification of a new email on the problem account, checked the inbox and all other accounts and folders, and there's nothing new there. Checking the inbox cleared the notification, but it just came back again. This is annoying.