搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

After syncing to new computer I can only see chrome://FirefoxAccounts (Firefox Account Credentials) under site on my username-password list and nothing else

  • 4 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 manny265

more options

I changed PCs and when i log in to Sync on my new PC I cant see any of my passwords only: chrome://FirefoxAccounts (Firefox Account Credentials)

How do I get my list of credentials back?

I changed PCs and when i log in to Sync on my new PC I cant see any of my passwords only: chrome://FirefoxAccounts (Firefox Account Credentials) How do I get my list of credentials back?

所有回复 (4)

more options

Did any other data get synchronized?

Like add-ons, bookmarks, history, and tabs. Or was it a complete failure?


If a complete failure, you didn't happen to "need" to request a new Sync password?

If so, changing the Sync password wipes your data from the Sync server - it's gone.

more options

Do you still have access to the old PC?

You can copy files like these to the current Firefoxx profile folder to recover specific data. Be cautious with copying SQLite databases if you previously had problems.

  • bookmarks and history: places.sqlite
  • bookmark backups: JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the cookies
  • formhistory.sqlite for saved form data
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Firefox uses two locations for the Firefox profile folder, so make sure to look in the correct location. Location used for the main profile in "AppData\Roaming" that keeps your personal data. You need this location to recover your passwords.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

Location used for the disk cache and other temporary files in "AppData\Local".

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
more options

All other data got synced, bookmarks and history. Just the passwords that are not showing. I do not have the old PC anymore

more options

Actually I backed up a folder called ccupup64.default that seems to have all the files you have mentioned