add a site to "exceptions" when using master password for saving logins when exceptions options are all grayed out.
Recently a site I use daily has disallowed saved logins. Now, when I access the site, the master password prompt shows up. Even if I enter the master password, firefox does not auto-fill my login info, so I have taken to just canceling the prompt. However, when the site opens after I log in manually, the master password prompt shows up again, even though I'm already in the site!! It is making a one-click process turn into a 4 click process and it is driving me batty. So, I went to the security options to add this site to the "exceptions" to saved logins---but ALL the text in the "exceptions" window is grayed out...so I cannot add anything to exceptions. I have not gotten a "do you want firefox to remember this password" popup for this site. I should add that the site recently underwent an update, and prior to the update, Firefox was saving my login info with my master password, but now apparently saving is not allowed.
Please answer in plain English and not tech-speak, as I want to be able to complete any instructions and then pass them on to others in my workplace who are having the same problem.
I think Firefox would only display the Master Password dialog if you had already saved your login for the site. To DELETE a saved login for the site, please try here:
- Windows: "3-bar" menu button (or Tools menu) > Options
- Mac: "3-bar" menu button (or Firefox menu) > Preferences
- Linux: "3-bar" menu button (or Edit menu) > Preferences
- Anyone: type or paste about:preferences in the address bar and press Enter/Return
In the left column, click Security. Then on the right side, find the "Saved Logins" button. You may need to enter your Master Password to interact with this dialog (you definitely need to enter it to view the actual passwords associated with the saved logins).
Does that help?
The login information is no longer listed in my saved passwords and hasn't been since a recent admin update (when I tried to log in after the update, I found that the "save" was no longer in my password manage)--that was the first thing I checked.
That is why I am surprised that the master password prompt keeps showing up, since the login/password info is not even saved anywhere, although it once was before the administrators for the site did their recent update. I am surprised that the previously saved login info was apparently automatically deleted as a result of the admin update. I am reconciled to not having that "saved password" convenience anymore, but now I just want to get rid of the annoying master password prompts since they are now moot.
I thought maybe if I listed the site as an "exception" that might fix it, but that idea is a shot in the dark...either way I still want to know how to list an exception, because that window is completely grayed out.
Thanks for the response though. If anyone has any ideas, please advise...
Okay, this is not going to be suitable for many users, but since I didn't find an add-on for it, this is what I've come up with so far. Maybe someone can simplify it.
- Change a preference so you can run privileged commands in the Browser Console (the kinds of command that Firefox and extensions can run, but web pages cannot run)
- Open the Browser Console and execute a script
- Verify that the exception has been added
- For safety, disable the change in #1
(1) Enable Chrome Debugging
(A) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.
(B) In the search box above the list, type or paste devt and pause while the list is filtered
(C) Double-click the devtools.chrome.enabled preference to switch the value from false to true
Keep this tab open for step #4
(2) Add the Exception
Select and copy the following script:
var loginManager = Components.classes["@mozilla.org/login-manager;1"] .getService(Components.interfaces.nsILoginManager); loginManager.setLoginSavingEnabled("https://www.example.com/", false); loginManager = "";
Open Firefox's Browser Console using either:
- "3-bar" menu button > Developer > Browser Console
- (menu bar) Tools > Web Developer > Browser Console
There should be a command line at the bottom. Paste the script and edit the host name from www.example.com to the actual site you want to block. Then press Enter to run the script. It may display a void or "" return value. If you got an error, check to make sure the " wasn't lost at the end of the host name.
(3) Confirm the Addition
On the Options/Preferences page, Security panel, click the Exceptions button to confirm that the host name now appears there. If all is well, you're done with the Browser Console and you can close it.
(4) Disable Chrome Debugging
In about:config, double-click the devtools.chrome.enabled preference to switch the value from true to false
You're done with about:config and you can close it.